Privacy Policy
How we protect and manage your information
Last Updated: April 15, 2025
1. Introduction
Spelkumryd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a hotel reservation or casino membership registration
- Sign up for our newsletter
- Participate in promotions or contests
- Fill out a form or survey
- Correspond with us
This information may include:
- Name, email address, phone number, and postal address
- Payment information and billing address
- Date of birth and government-issued identification (for age verification and regulatory compliance)
- Preferences and interests
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address, browser type, operating system
- Pages viewed, time spent on pages, links clicked
- Referral source and search terms
- Location information
2.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, gather information about users and visitors, and improve our services. For more detailed information, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and manage your reservations, purchases, and requests
- Verify your identity and eligibility for gaming services
- Personalize your experience and deliver content relevant to your interests
- Communicate with you about promotions, updates, and services
- Monitor and analyze usage and trends to improve our website and services
- Detect, prevent, and address technical issues or fraudulent activities
- Comply with legal obligations and industry regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
4.4 Protection of Rights
We may disclose your information to protect and defend our rights, property, or safety, or that of our users or others.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.